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10:10 am
July 20, 2009
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DAWN
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Now that they have Canadian numbers I have two questions.
1) Will the magicjack recognize a fax machine.
2) Say I choose a 519 area code. Who is local and who is long distance. Is my neighbour long distance? How will this work.
I am almost sold.
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11:26 am
July 20, 2009
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Peter
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From what I know, the official magicJack distributor does not offer Canadian numbers yet.
If they were, in terms of local / long distance, the 519 number would act the same as if you had gotten a number from any other phone company.
magicJack does not officially claim to support fax machines, although if you do a search, people with good connections have had success sending and receiving faxes with it.
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12:24 pm
July 20, 2009
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Buy it from US site
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Do not buy a Magicjack from the Canadian site.
I hope MagicJack ditches this distributor for a CANADIAN PARTNER who will provide proper customer care.
The Canadian site offer a "Canadian area code", but this area code is NOT supported by MagicJack USA. The Canadian partner has a server that forwards call from a US number to the "Canadian number" BUT THEIR SERVER IS DOWN ALL THE TIME. DOES NOT WORK.
Good luck calling the number. It has a recording say "SUCKER !!!!! call back in 48 hrs to be called a SUCKER again"
Instead go to the MagicJack.com website.
- click on "customer care/live agent"
- click "get live help in seconds"
- click "to reach a live person" (bottom of page)
- click on any of the "most requested items" (bottom of page)
- NOW click on "START CHAT" top of page
REQUEST A CANADIAN NUMBER. LET THEM KNOW THERE IS DEMAND. LET THEM KNOW THE CANADIAN RESELLER SUCKS
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6:08 pm
July 30, 2009
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Claudia
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I wonder if you can help me. I bought a magic jack from a Canadian site http://www.themagicjack.ca two weeks ago and I haven''t received it yet. I am calling since and there is a message they refered me to the website again where there is no information at all.
I want my money back, I would like to know where can a make a complaint.
I beleive it is a SCAM.
Please help. It is not fair.
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6:10 pm
July 30, 2009
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Peter
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If you paid with a credit card, you can initiate a chargeback. Unfortunately, with unresponsive, flaky businesses there isn't much else you can do.
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3:58 pm
August 5, 2009
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justmecrazy21
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Can I make calls from usa to a cell phone in canada for free???? I just got magicjack I love it!! but i have that cuestion.
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4:18 pm
August 5, 2009
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Peter
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Yup. In Canada and the US, outgoing calls incur the same charge (or lack of charge) to the caller, no matter whether the destination number is a cell phone or a land line.
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