Magicjack procedure if your MJ doesn't work | magicJack | Forum

1. Plug in your magicJack. Now right click on “My computer” and select “Manage”. In there click on “Disk
Management”. On the right side you should among other things see two drives. One is called “magicJack”
and the other is called either “Phone” or “Vista Only”.

2. First, right click on the one called “magicJack” and then select “Change Drive Letters and Paths”. In there select “Change” and then use the scroll down menu to select “X”. Click OK, you will get a pop up asking you to confirm then press “YES”.

3. Now do the same thing with the drive called “Phone” or “Vista Only”. Name that one “Y”.

4. Now exit “Device Manager” and then unplug your magicJack. Restart your computer and when you are up and running again, plug in your magicJack.

If it doesn't work…

Un-install the magicJack, Format the magicJack drive then run the Upgrade