Themagicjack.ca SCAM | magicJack | Forum

Hi every one,

I own a USA magicjack that I’ve been using for 1 year now. I really like it, but there are some issues that occur from time to time: Dropped calls, static, it crashes… But honestly, We’ve taken lot of advantage of it, and those US$20 we paid per year + the cost of the MJ, were a BARGAIN! I still use it to make local calls in Canada. We dont have a regular phone line. Im very pleased.

HOWEVER, when I tried to but a Canadian number MJ at http://www.themagicjack.ca My credit card was charged, never got the MJ, NEVER got a refund, a call, a response to my emails or Letters… This was over 6 months ago and I dont know what to do… Im talking I was charged over CAD$100

ANYBODY HAD THE SAME EXPERIENCE? What can I do? IS THERE A CANADIAN GOVERMENT MINISTRY OR COMPLAINT CENTER FOR CUSTOMERS… I WANT TO WARN OTHER PEOPLE, WHAT THEY’RE DOING IS SCAM!!! If you got suggestions or answers, please email me at

bubble_23@hotmail.com with an understandable title regarding Magicjack so I know its not junk mail… I desperately need to recover my money!!!! If i can still do that! Terrible SCAM!

Thanks for what You could do for this matter,

If a service is paid for and promised, while no attempt to deliver said service is deemed as fraud. Contact your branch of the OPP and log a complaint. Be sure to document everything.

Additionally, negative feedback should be sent to the MJ headquarters so they can shut this person down.

Here are a few useful things for Canadian consumers:
http://www.consumerbeware.mgs……do?lang=en
https://www.recol.ca/intro.aspx?lang=en
http://www.sse.gov.on.ca/mcs/e…..ights.aspx
http://www.sse.gov.on.ca/mcs/e…..ranch.aspx

Ministry of Consumer Services
Consumer Protection Branch
Call us: 416-326-8800 or 1-800-889-9768; TTY: 416-229-6086 or 1-877-666-6545;
Submit your complaint online, or
Download and complete a hardcopy of the complaint form and mail, fax or e-mail it to us at:
Ministry of Consumer Services
Consumer Protection Branch
5775 Yonge St. Suite 1500
Toronto, ON M7A 2E5
Fax: 416-326-8665
E-mail: consumer@ontario.ca

Should I purchase magic Jack with a Mexican number? Has anyone tested area codes in Mexico, specifically Lapenita?

I hear you – exactly correct. Had a problem with Rogers billing me long distance that yak was also charging me for, and even though I supplied all kinds of reference #'s to both of them and filed the complaint with the ombudsman, I ended up sucking up the 3 months of double billing myself. And to make it worse I didn't even get the discounted long distance I had signed up for. Rogers has the ability to override certain arrangements made with other providers is the root of it, and impossible to sort out if you have a secondary # on the same account, which was the case for me.

Yep caveat emptor. the only protection we have is blogs and online information LIKE THIS. I'VE NEVER BEEN SO GRATEFUL FOR SUCH EXCELLENT AND USEFUL CRAP.

Thanks as I've been looking at magic jack ad will avoid the .ca vendor.

HAS anyone dealt with the magic jack plus vendor?

new canadian said:

do not expect any thing from any of Canadian government set up or any other institution because government and ministers themselves admit that all their systems are screwed and is in direct control of businessmen.It is all confusion everywhere with fake goods being sold openly and no complaint is hardly ever resolved in favor of customer

it ii not the official site, the site is http://www.magicjack.com or the themagicjack.com12