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Can't login
May 21, 2009
6:29 pm
David
Guest

Hi Peter,
I was just trying out your script and I'm having some problems getting it going. I created the mysql database, changed the settings.php database info, ran the sql script and created the tables. When I go to the update.php page I get the login screen and enter the default user and pass provided in the readme file and I get this message:
Sorry, the username you entered does not exist or your account is inactive.
Any ideas as to what I'm doing wrong?
Any help greatly appreciated.
Thank you!
David

May 21, 2009
6:39 pm
David
Guest

Never mind. I figured out that my hosting company did not like localhost for database host name. It's working now!

August 5, 2009
11:23 am
Seven
Guest

Thanks - I had the same problem and this helped me fix it in a jiff. :-)

August 12, 2009
12:28 pm
Rich
Guest

I just moved my website to a new server and installed the latest version and everything looks good except that in the admin, everytime I click on something to make any change at all it redirects me to the login page again. If I enter the admin login info, it continues on to the page I need. Any ideas of why it is doing this?

Like I said, everything else is working, I just have to re-login everytime I click on something.

August 19, 2009
1:33 am
Peter
Admin
Forum Posts: 841
Offline

Sounds like a problem with session storing. Maybe the temp directory or something else in PHP isn't configured properly. If you turned on PHP error reporting, perhaps there would be a useful error message.

August 19, 2009
9:43 am
Rich
Guest

I'm not sure how to do this. Could you point me in the right direction? I think I can figure it out, I just don't know where to look.

August 19, 2009
10:56 am
Peter
Admin
Forum Posts: 841
Offline

Here is some information on turning on error reporting:

http://php.about.com/od/troubl.....orting.htm

http://perishablepress.com/pre.....-htaccess/

Basically, you can enable it either in php.ini, .htaccess, or the script itself, depending on what you have access to. Then, depending on what, if any, errors are shown, you might need to talk to your web host.