have always paid my balances in FULL from day 1. And than, WHAM!!! The bill from hell!!! Thought it was a mistake; Royally over-charged on service.went 2 store location, pleaded with salesgirl who sold me the cell showing her this bill,she called them herself and tried speaking to them only to get
disconected 6 times, had very RUDE and "slam the door in yur face" service, from Management, not to mention was there for 4.5 hrs in a SHOPPING MALL trying to resolve this with them. If your in Management, & reading this; Customer's are yur business; TREAT US WITH RESPECT, LISTEN; DON'T ARGUE, BE PROFESSIONAL….AN QUIT PUTTING US ON HOLD so you can pass us on to somebody else. DONE WITH U GUY'S; & BAD NEWS TRAVELS FASTER THAN GOOD NEWS!!!