Go to Self Serve, and click on the ''Manage Account(s)'' link. Make sure you select the row that has ''N/A'' listed as the phone number, and submit. Finally, click ''ecare'' on the left hand side, and then ''Change Mailing Address'' on the upper left hand corner of the big label that pops up. That should do the trick.

For a full explanation, see ''why am i getting limited access?'' at koodomobile.com/selfservefaqs.

So to fix this i have been looking around the koodo website (logged in, under self serve) i went to manage accounts. For the life of me i just can''t find how to change the billing address, any ideas?

Help would be appreciated.