Peter's Useful Crap - Topic: KOODO SUCKS

klee on KOODO SUCKS

Fri, 15 Aug 2014 12:37:39 +0000

klee on KOODO SUCKS

Fri, 15 Aug 2014 12:31:47 +0000

Vlad said

I hate Koodo! Every time i phone their "customer service" center, i get some snotty high-and-mighty customer service rep who feels they can talk down to me, and even argue. Straight up argue! And this is EVERY TIME I CALL! I have NEVER had a real customer service rep when phoning this company. Last time, it was so bad, i said "Can you please stop shouting and interrupting? I didn't call in to argue, I just want to speak with your supervisor" and he said "The only way to resolve is to argue" and kept refusing to transfer my call. My issue with Koodo is that they shut my phone off in November, and then didn't provide me with service, but continued to CHARGE me for the service, for 2 months. They said this was because I "didn't cancel it properly". HOw was I to know how to properly cancel my phone when the CSR didn't mention anything? He's the one who told me I was cut off! I am NEVER using Koodo again and will NEVER recommend it to anyone!! They are just some Jo-Circus operation and all I can hear in the background when talking with them are people talking about how drunk they got on the weekend. Koodo: BAD CALL!!!

I cancelled properly and still get charged for another month without properly notify me by mail. Just becareful, this fucking company can ruin your personal credit and they already did mine.

DougVann on KOODO SUCKS

Fri, 15 Nov 2013 07:44:56 +0000

Yes I agree Koodo sucks. We have 2 phones - Blackberry Curve and iPhone 4 and both have stopped getting a signal. Also I sometimes get text messages showing up hours after they were sent instead of instantly. Is this the way cell service is supposed to work? I could get the message across this fast by sending a letter in the mail. Koodo Sucks

IF YOU LIKE TEXTING DONT GET A PHONE WITH KOODO, U NEVER END UP GETTING ALL OF YOUR TEXTS AND IT GETS REALLY ANNOYING

islandeagle on KOODO SUCKS

Wed, 09 Jan 2013 14:11:54 +0000

My Koodo phone broke, could not be charged. nearest kiosk is a hundred miles and an expensive ferry ride, away. Cannot use the phone so I email their "customer service" and they ignore me for three emails then don't even address the real problem that the phone is dead and cannot be used. but they are more than willing to charge me for the service even though the phone is dead. I tell them to cancel and they say they cannot cancel over the internet hence "cancel at anytime is not true. They sold the bogus debt to a collection agency and ruined my credit rating. I do not think one has to pay for services one does not use. KOODO ruined my credit rating.

KoodoDefinetlySucks on KOODO SUCKS

Wed, 09 Jan 2013 06:09:47 +0000

Im with Koodo unfortunately atm. i agree with negative feedback i have read so far. Koodo has the worst of worst customer service ever. Thats saying a hell of a lot too. Considering theres places like zellers and walmart that rape everyone of their dignity. Id rather have no electronic services then be with Koodo. I need to get out of it now, does anyone know if i just stop paying them if they will go through collections or what they will do? I willl never ever reccomend koodo to anyone. This is the worst experience ive ever had. Never been treated so badly before. Also KOODO SUCKS BAD TIME.

islandeagle on KOODO SUCKS

Fri, 04 Jan 2013 20:02:53 +0000

Koodo is great as long as everything works. It's their "customer service" website that is useless. Even though accounts can read emails they insist on using a Koodo phone 611 or a 1 800 wait forever line. to do business. What happens to the customer who has a broken Koodo phone? If you can't get to them they will not pay attention to any emails reguardless of the content. I have ended in collections over charges being levied on a phone that did not work.

Koodohater on KOODO SUCKS

Tue, 20 Nov 2012 17:28:16 +0000

These guys are so rude. I called to cancel my mother's phone, the first guy was very nice, but then he sent me over to this other lady who was incredibly rude, she asked me what the name registered to the account was, I said my mother's name, then she asked who I was, so I naturally told her I was my mother's son talking on her behalf, and she says this, in a rude angry tone, "Now because you tried to cancel her account and impersonate her now I need you to go visit a koodo store to cancel your plan, how do I know you aren't some random thief?". That really pissed me off, you could have just said nicely to go visit a kiosk to verify my mother's identification, but instead she blatantly refers to me as a random thief and starts yelling at me in a rude tone, saying "Now because you did this" as if she was punishing me. The guy before her was much nicer, this person was just retarded. I'm sorry you got a shitty desk job, maybe you should have studied more in school eh? Don't get mad at me you were too retarded to get an actual job and now you have to do a stupid telephone line job for minimal pay, it's not my fault so don't get mad at me, jeez she should learn her place.

Side note, WTF the math question required was 9+2 and I typed in 11, but apparently its wrong and I have to redo it

Kevin Dunbar on KOODO SUCKS

Sun, 18 Nov 2012 22:21:10 +0000

So I've just switched to Koodo after being screwed by Bell and f**cked by Rogers. Are you telling me I'm about to be screwed again;-)

Pratinas on KOODO SUCKS

Sat, 29 Sep 2012 12:06:38 +0000

Koodo in my experience isn't QUITE as sh**ty as Fido and Rogers. Best customer service I had was with my PetroCanada phone. Great prices too $15 for unlimited data. Check Seven-11 too!

I'm writing to tell you how to get the collection agency and company off your back if the bill's less than $1000.

Tell them you WON'T pay. You want them to take you to small claims court, because you'd like to counter claim for YOUR money they wasted because of their lies. When I told this to a collection agency, she said: "Are you crazy! They won't sue you for $400". Yeah, because they know they would lose.

Once you tell them you WANT them to sue you, by law they have to stop contacting you and do that. They continued to phone me, so I told them their harrasment is illegal, and this will come up in court too. That I planned to subpoena all their recorded conversations they were making "for my protection". In the end I faxed Fido, cc President of the company. Finally it stopped.

The good thing is that the law's on your side. They know they've been lying. Their lies are all over their websites. They are not allowed to harrass you, continue to have their collection agency call you. As a last resort, you can get a Cease and Desist letter from the web and send it. Come to think of it maybe that's a good place to start!

Good luck, give those scum what they deserve.

KOODOHATER on KOODO SUCKS

Tue, 11 Sep 2012 15:09:11 +0000

KoodoCustomer said:

I've had no problem sending nor receiving texts. None of the texts that were sent to me were ever late. Sometimes it happens, sometimes it doesn't.

Look man I have been get horrible reception in my home and the thing is my call are getting cut and eventually breaking up