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Setting up Self-Serve
October 10, 2008
11:33 pm
meep
Guest

Other than calling customer service (they're closed for the evening), is there anyway I can get my client account # so that I can set-up Self-Serve?

October 10, 2008
11:33 pm
meep
Guest

Forgot to say that I haven't received my first bill, so I can't refer to that for it.

November 6, 2008
6:24 pm
~!~Missy@Koodo~!~
Guest

meep said:

Forgot to say that I haven’t received my first bill, so I can’t refer to that for it.


You can local your account by looking at the paper that was printed off when you purchased the phone. This paper tells you everything about your account. It tells you the account number, your PIN, what is included in your plan, and many, MANY otehr helpful things...

Koodo :)

December 21, 2008
11:59 pm
Laura S
Guest

i need a "pin " to register my phone on the self serve site. Koodo is closed right now, is there any other way to get this pin?

January 18, 2009
3:36 pm
*~*Missy@Koodo*~*
Guest

Laura S said:

i need a “pin ” to register my phone on the self serve site. Koodo is closed right now, is there any other way to get this pin?


The pin would have been a 4,5 or 6 digits numeric codes (That does not start with 0) That you would have chosen yourself upon activation of the phone for security purposes

:) Koodo

October 3, 2010
3:14 pm
shelley
Guest

i just activated my account with a koodo rep in person, and she did not set up a pin for me. the 611 line is closed for the night. what now?